Privacy Policy

Genomatix® Privacy & Data Retention Policy for GeneGrid

Genomatix collects personal information when you use GeneGrid ("the software").

Personal information collected by Genomatix consists of the account name, e-mail and IP address. These data will be used for product registration, verification of access and/or technical support. Data might also be used to improve or customize the software.

Genomatix® will not use any of the personal data collected for marketing purposes or sell or otherwise pass on this information to any third-parties.

Any data that is submitted to the software is transferred to Genomatix' server(s) located in Munich, Germany.

Any analysis results generated within the software are per default stored for 7 days on Genomatix' server(s). Users can activate such results to view them. Activated results will initially be stored for 30 days. Subsequently results will be kept as long as the user account holds sufficient credits to cover the storage retention fee or the users deletes the result. If there are insufficient credits in an account to cover storage retention, a result is kept for an additional 7 days after the last retention period and then deleted. For time-based accounts this happens after the account expires. This enables users to keep results for an extended period even if they don't use the software continuously. Users can delete any result at any time. Activation and data retention fees won't be reimbursed in whole or in part after the retention period has started even if the users deletes a result before the end of the running period.

Any other data is generally kept as long as necessary to use the software. Some of the collected information (e.g. log files) may be kept indefinitely for technical reasons.

A limited group of Genomatix employees have the ability and authorization to access the server(s) for maintenance or support purposes, and these employees will be fully aware of the restrictions outlined in this Privacy Policy.

The software contains links to enable the user to visit other websites that might be sources of information or provide additional information. Whenever these links are used to leave the software, Genomatix can not be held responsible for the protection and privacy of any information that is provided whilst visiting these external sites. Any external sites are not governed by this Privacy & Data Policy. Users should check the privacy statement(s) applicable to any external site they visit.

Genomatix reserves the right to modify or augment this Privacy & Data Policy at any time. The most recent version will always be available from within the software. By continuing to use the software you agree to any revisions made to this document.

Genomatix® is a registered trademark of Genomatix GmbH.